Kg66 Privacy Policy — Your Data Is Safe With Us

Various types of information are collected when you create an account and while you use the platform at kg66. This data is collected solely to provide you with a better service and to maintain platform security.

Here is a detailed breakdown of the types of information we collect:

To verify your account, we may request a copy of your National ID (NID), passport, or driving license. These documents are used solely for identity verification and are stored on secure servers.

Collected data is used only for specific, defined purposes. kg66 never uses your information for anything unnecessary. Below, we clearly outline every purpose for which your data is used.

• Account Management: Your information is used for registration, login verification, identity confirmation, and account security.
• Payment processing: Financial information is used to process deposits and withdrawals accurately.
• Customer Support: When you contact support, your account information is used to resolve your issue as quickly as possible.
• Fraud Prevention: Device and usage data is analyzed to detect unusual transactions or suspicious activity.
• Personalized Experience: We analyze your preferred games and betting patterns to offer you better, more relevant promotions.
• Legal obligations: Your data is used to meet regulatory requirements and comply with anti-money laundering laws.
• Marketing Communications: With your consent, we'll keep you informed about new offers, bonuses, and promotions via SMS or email.

If you wish to opt out of marketing communications, you can do so at any time through your account settings or by contacting our support team.

Kg66 does not sell your personal data to advertisers or any third parties. However, limited data sharing may be necessary in certain specific circumstances.

• Payment Processors: Only the information necessary to complete transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket.
• Technology Partners: Certain technology partners (such as game providers) required to operate the platform may receive limited user data. These partners are bound to uphold our privacy standards.
• Legal Authorities: Data may be disclosed to authorities if required by Bangladeshi law or a court order.
• Anti-Fraud Organizations: Data may be shared with relevant authorities to detect money laundering or fraud.

Kg66's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience and keep the platform running smoothly.

• Essential cookies: These cookies are essential for maintaining login sessions and ensuring core functionality. Without them, the platform will not work properly.
• Functional Cookies: Used to remember your language preference, layout settings, and similar choices.
• Analytics cookies: These cookies help us understand which parts of the platform are most used and where improvements can be made. All data collected is fully anonymous.
• Security Cookies: Used to detect fraud and unauthorized access attempts.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain website functionality. No cookies are used for advertising purposes.

Kg66 does not retain your data beyond what is necessary. Specific retention periods are defined for each type of information.

• Account Information: Retained for as long as your account is active, and for up to 5 years after closure for legal purposes.
• Transaction data: Retained for 5–7 years in accordance with financial regulatory requirements.
• Communication Records: Support chat and email records are retained for 3 years.
• Cookies & Session Data: Automatically deleted at the end of a session or after a maximum of 90 days.
• Identity Documents: Verified accounts that are closed will be permanently deleted after 3 years.

After the specified retention period, data is permanently deleted or fully anonymized so that no individual can be identified.

You have specific rights over your personal data. kg66 fully respects these rights and is ready to respond to any request you make.

• Right to Access: To find out what information we hold about you, submit a request to support. Full details will be provided within 30 days.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to erasure: In certain circumstances, you may request that your data be deleted. However, some information may need to be retained for a specified period due to legal obligations.
• Right to Object to Processing: You can object to the use of your data for specific purposes.
• Data Portability: Request your data in a structured format at any time.
• Withdrawal of Consent: You may withdraw any consent previously given — such as for marketing emails — at any time.

Kg66 is strictly for users aged 18 and above. We do not knowingly collect or store any data from minors.

Age is verified at registration, and additional documents may be requested in cases of suspicion. If an underage account is detected, it is immediately closed and all associated data is permanently deleted.

Kg66 has implemented both technical and administrative security measures to protect your data. Key measures are outlined below.

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): OTP verification is required at login.
• Firewall Protection: Advanced firewalls prevent unauthorized access.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Staff Training: All staff receive regular training on data protection.
• Restricted Access: Only authorized personnel are permitted to access specific data.

In the event of a data breach, we will notify affected users via email and account notification within 72 hours and take immediate steps to resolve the issue.

This Privacy Policy may be updated from time to time due to business needs, new technology, or changes in law. We will notify you in advance of any significant changes.

• You will be notified at your registered email address at least 15 days before any changes take effect.
• You will be notified of any changes upon logging into the platform.
• The date of the latest update will always be shown at the top of the policy.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch. Our data protection team is always ready to respond promptly.

• Email: support@kg66.click
• Live Chat: Contact us directly via the website or app (available 24/7)
• Response timeframe: 24–48 hours for general requests; 30 days for formal data-related requests

For answers to more general questions, visit our FAQ Page View or Responsible Gaming Read the page.